To cancel your flight ticket, log into your account on our website or contact our customer service team. Refund amounts depend on the ticket type and cancellation timing.

• Non-refundable tickets: Partial refund may be available if canceled within a certain timeframe.
• Refundable tickets: Eligible for a full refund, but cancellation fees may apply.
• Some tickets may not be eligible for cancellation or refund.
• Airline fees are non-refundable.
• Changes to your ticket may result in additional fees.

If your flight is cancelled by the airline, you may be eligible for a refund based on the airline’s policy.

• Some airlines may offer vouchers or alternative travel arrangements instead of refunds.
• Cancellations due to uncontrollable circumstances (e.g., weather, natural disasters) may not qualify for refunds.
• Our service fees for the original booking are non-refundable.
• The refund process may take 60-90 days.
• Suppliers may charge a penalty for refunds.
• If a refund is not processed by the supplier, we will refund our processing fee but not the original service fee.